How it works
Child seats on your Istanbul transfer
Free extras
- Child seats and boosters are free on request; give the children's ages when you book.
- All luggage is included; tell us how many suitcases so we send the right vehicle.
- Pushchairs travel free, vehicle size permitting.
- Folding wheelchairs travel free, vehicle size permitting.
How to ask for a seat
- Count the childrenIn the booking, enter adults and children separately.
- Give the agesWrite each child's age, in years or months for babies. Age is what tells us which kind of seat to bring.
- Mention your own seatIf you travel with your own car seat, say so; there is room for it in the luggage count.
Dispatch confirms the seats in the WhatsApp chat together with the rest of the booking. For a return, mention the seats for both legs.
If you are not sure what to write, a line like "two children, aged 4 and 9" is enough. If you book the ride back to the airport separately later, repeat the ages in that message so the right seats come with the return vehicle too.
Why ages matter more than a seat name
Parents describe seats in many ways, and the names differ from country to country. A number is clearer: a seven-month-old, a three-year-old and an eight-year-old each need something different. Give the ages and leave the matching to us.
Babies usually travel in a rear-facing seat, toddlers in a forward-facing one and older children on a booster, but the rules depend on the child's size as well. Giving the age, and the weight if you know it, lets dispatch choose without guessing.
Families and the right vehicle
Seats take space, and so do pushchairs, which travel free when the vehicle has room. A family of four with two seats, a pushchair and four suitcases may be more comfortable in a Vito or V-Class than in the Eco Van. Enter everything in the booking, and dispatch tells you if a larger class makes sense.
Arriving with small children
Long passport queues and late landings are harder with children. The driver follows your flight, and waiting for a delayed landing is free, so a late plane does not cost you anything extra. The fare does not change at night, and the ride goes straight to your hotel's entrance.
Child seats on the way back
For the ride from your hotel to IST or SAW, the same applies: ask for the seats in the booking and they come with the vehicle. Leave a little extra time for fitting them if you have several children; the seats are fitted before you set off, and the fare stays the same as on the arrival leg.
Questions and answers
Do child seats cost extra on Istanbul transfers?
No. Child seats and boosters are free; ask for them when you book.
Can I book a seat for a baby?
Yes. Give the baby's age in months in the booking, and dispatch confirms the seat in the WhatsApp chat.
Is the fare higher if children travel?
No. The fare is for the vehicle, whether the passengers are adults or children.
How many child seats can I have?
Tell us how many children travel and their ages, and dispatch confirms what the vehicle can take.
Can I use my own car seat?
Yes. Mention it in the booking so it is counted with the luggage.
More on how it works
- Meeting your driver at IST and Sabiha GökçenAt both Istanbul airports your driver waits right at the exit door you come out of, holding a printed sign with your name. You do not need a gate number, a desk or a meeting point: walk out through arrivals after customs and look for your name.
- Flight delays and waiting timeIf your flight is late, you do not need to do anything. We track every arriving flight, the driver works to the real landing time, and waiting for a delayed flight is free. The fare stays exactly as booked, even when the delay pushes your arrival into the night.
- Paying for your transferYou pay the driver at the end of the ride, never in advance. Every car carries a card terminal for Visa and Mastercard, contactless included, and cash is welcome in euros, pounds sterling or Turkish lira. The amount is the fixed fare you were quoted when you booked.
- Cancellation policyYou can cancel an Istanbul airport transfer for free at any time: there is no deadline and no cancellation fee. Because nothing is paid in advance, there is also nothing to refund. Send one message to dispatch with your name or booking reference.
- Luggage on your transferAll luggage is included in the fare, and golf bags, pushchairs and folding wheelchairs travel free, vehicle size permitting. What we ask for is the number of suitcases, because that decides which vehicle comes to meet you. There is no charge per bag.