Privacy notice

This notice covers istanbultransfertaxi.info, operated under the name Istanbul Transfer Taxi. For any privacy question or request, contact dispatch on WhatsApp or by phone at +90 551 464 26 32.

• Booking details you enter: airport, destination or address, date and time, flight numbers, number of adults, children and their ages, suitcases, vehicle class, notes, your name and phone number, and an e-mail address if you give one.
• Messages you send us on WhatsApp or by phone, and their content.
• Event counts: when you use certain buttons, the site records the event name, the page path, the language and, where relevant, the airport and vehicle class. It does not record your IP address, browser or any identifier.
• Technical logs: like any web server, ours and our network provider's handle your IP address to deliver pages and protect the site from abuse. The booking form also uses it briefly in memory to limit repeated submissions.

Booking details are used to plan and carry out your ride: to send the right vehicle, follow your flight, meet you with your name and contact you about changes. The legal basis is the contract you ask us to perform and the steps you request before it. Event counts help us see which parts of the site are used, without profiling anyone.

Dispatch and the driver assigned to your ride see the details needed for it. When you send a booking via WhatsApp, the message travels through WhatsApp under its own terms. When you use the booking form, the request is delivered to dispatch by e-mail and, where set up, a private messaging channel. We do not sell your data or share it for advertising.

The site sets no cookies. It may keep small settings in your browser's own storage, for example that an animation has already played or the details you were typing into the booking form, so you do not lose them. They stay on your device, and you can clear them at any time through your browser settings.

We keep booking details for as long as needed to carry out the ride, deal with any questions about it and meet our legal record-keeping duties, and then delete them. Event counts contain no personal data.

Under the Turkish Personal Data Protection Law (KVKK, Law No. 6698) and, where it applies to you, the EU General Data Protection Regulation, you can ask what data we hold about you, have it corrected or deleted, object to its use and, in some cases, receive a copy. Send your request to dispatch on WhatsApp or by phone. You may also complain to the data protection authority in your country.